Combating Negative Publicity: Pitfalls & Best Practices

Ryan Jacobson recently published an article, "Combating Negative Publicity: Pitfalls & Best Practices," in the most recent issue of The Illinois Manufacturer. In the article Ryan discusses how to handle bad press when an employee or customer publicly complains about a company and the Do's and Don'ts to combat negative publicity.

The full article can be read on page 14 in the summer issue of The Illinois Manufacturer.